Shipping Information

Please read our shipping policy before shopping with us online.

Discreet Shipping

Your package will be shipped in a plain box or envelope without advertisements and will have the following return address: DFLY Ecommerce

11957 Lebanon Road

Sharonville, Ohio 45241

Order Processing

All orders are processed in the sequence received and generally ship within 2 business days of receipt of the order (transfers and large orders may require additional time). Expedited orders (Priority) are prioritized in our queue for rapid processing, however that not does guarantee your order will be delivered within 2-3 days. By requesting Priority shipping, you will ensure that your order will be delivered within 2-3 business days after it has left our facility. We make every effort to ship all orders daily, however due to heavy volume we are not always able to do so. Also, Priority Shipping does not count Saturdays, Sundays, or holidays as part of their 2-3 day service.

Tracking Your Package

After placing an order that will be shipped by FedEx, UPS or US Postal Service you can find the tracking link to your package by logging into your account and viewing its status. You will also receive a tracking number via email once your order has shipped.